In case you have never had a web hosting account or you’ve changed companies and the new one deploys an account administration dashboard that you haven’t seen before, you may become confused about how to perform a given task in your account or on your desktop PC. That is why, a lot of companies have created a knowledge base, which specifies the most common queries and challenges connected with the particular platform they use, rather than including only some generic details. This type of knowledge base will help you find the required info quickly and effortlessly, so you won’t have to waste plenty of time and efforts on issues that may require something as elementary as clicking on a button or ticking off a tickbox. In this way, not only can you get things done, but you can also become aware of a lot of new and useful facts, both about the way you can administer your account and about the way the web hosting service functions in general.

Extensive Online Documentation in Hosting

If you have ordered your very first hosting account through our company or have moved your site over to us, you’ll become accustomed to our platform and our custom-built Hepsia hosting Control Panel before you know it thanks to the fact that we have compiled an extensive knowledge base where you can find all the information that you could ever need – both general info with regards to the hosting service as a whole and more concrete info about the different functions that you can make use of and the predicaments that you might bump into. The articles are available in two places. The full article archive can be accessed via the Help section of the Control Panel. You can read articles that are dedicated to the different features in every Control Panel section as well. You can learn how to accomplish more or less everything, from creating an .htaccess file to managing an electronic mailing list, and all the articles offer in-depth guides, so you will never get disorientated on account of an unclear text. Naturally, if you stumble upon a more specific problem and you cannot find anything about it in our knowledge base, you can touch base with our support team 24-7.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers come with a comprehensive article library where you can find any information that you might require about our hosting services or about the Hepsia Control Panel that we use. We have compiled it based on the feedback that we have received from our clients over the years and, as a result, our articles cover particular problems that you might bump into and offer the fastest means of resolving them, for example receiving a 500 Internal Server Error message or not being able to send e-mails from your PC even though you have the right SMTP server settings. The articles are available in every single Control Panel section and you can check them whenever you wish. They can help you improve your knowledge not only about our services, but also about the web hosting field in general, as they contain in-depth guides and general information such as what file access permissions or cron jobs are.