Extensive Online Documentation in Hosting
If you have ordered your very first hosting account through our company or have moved your site over to us, you’ll become accustomed to our platform and our custom-built Hepsia hosting Control Panel before you know it thanks to the fact that we have compiled an extensive knowledge base where you can find all the information that you could ever need – both general info with regards to the hosting service as a whole and more concrete info about the different functions that you can make use of and the predicaments that you might bump into. The articles are available in two places. The full article archive can be accessed via the Help section of the Control Panel. You can read articles that are dedicated to the different features in every Control Panel section as well. You can learn how to accomplish more or less everything, from creating an .htaccess file to managing an electronic mailing list, and all the articles offer in-depth guides, so you will never get disorientated on account of an unclear text. Naturally, if you stumble upon a more specific problem and you cannot find anything about it in our knowledge base, you can touch base with our support team 24-7.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers come with a comprehensive article library where you can find any information that you might require about our hosting services or about the Hepsia Control Panel that we use. We have compiled it based on the feedback that we have received from our clients over the years and, as a result, our articles cover particular problems that you might bump into and offer the fastest means of resolving them, for example receiving a 500 Internal Server Error message or not being able to send e-mails from your PC even though you have the right SMTP server settings. The articles are available in every single Control Panel section and you can check them whenever you wish. They can help you improve your knowledge not only about our services, but also about the web hosting field in general, as they contain in-depth guides and general information such as what file access permissions or cron jobs are.