Assistance Channels

  • 1 hour ticket response time

  • A one hour Inquiry Response Warranty

  • Our technical assistance Dept is working nonstop to respond to all of your assistance tickets. Each ticket you submit to us is going to be responded to within no more than sixty minutes. If your problem requires aid from one of our administrators, we will send the ticket to the person on duty and will let you know that the issue is under control.

  • Top quality support service

  • Qualified Client Help Service

  • Our customer help and support crew will be working for you 24x7 to to handle all service inquiry tickets that you send to us. We offer technical help for all the programs that are pre–installed on your machine. These include our custom created Web Control Panel, the chosen Operating System along with the server admin panel (with regards to the VPS type).

  • Intuitive help center

  • An Intuitive Help Zone

  • Each part of the Web Control Panel that is available gratis with your VPS has an internal collection of articles. You will see a collection of comprehensive how–to articles and reviews and a number of step by step video guides that display all the standard web site management duties. You can use them by clicking the Help or Video keys in the right side of each Control Panel section.