Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • The Help section built into 123Tuweb321’s Web Control Panel features a selection of help articles and regularly asked questions. Aimed toward fixing any common issue that you might encounter, they are contributed by our support team of accomplished technicians.

  • Top quality support service

  • Tutorial Video Clips

  • If you want to watch how an action is achieved or how an issue is dealt with, instead of just reading about it, then have a look at our collection of step–by–step video tutorials. They address a variety of topics and will help you quickly learn how to work with the Web Control Panel.

  • Intuitive help center

  • A One–Hour Support Ticket Response Guarantee

  • All our semi–dedicated servers are backed up by a 24–7 help desk support service and feature a sixty–minute ticket response time guarantee. Our practiced techs will be available 24 hours a day and will remedy any issue that you may possibly run into within maximum 60 minutes after the trouble ticket submission. In most instances, an answer will be provided to you within twenty minutes.