Risk–Free Hosting Plans

A 99.9% Server Uptime

We have built our hosting platform using stable hardware components and significantly customized software. Our sysadmins have installed a modified version of Security–Enhanced Linux on each of our hosting servers to ensure utmost protection and dependability. We’ve added several distributed denial–of–service protection mechanisms together with highly efficient firewall programs to make sure our internal network is invincible and secure.

All hosting plans plans feature a 99.9% server uptime guarantee. And irrespective of which datacenter you select, the uptime guarantee remains unchanged.

A 99.9% Network Uptime

When you build your own cloud hosting system, it is vital to also set up your own network infrastructure. For this reason, we built a custom internal network in all our data centers. Based on premium–quality Juniper routers and switches, our internal network allows for extremely fast data transfer rates and is completely redundant.

In this way, you can enjoy a 99.9% network uptime in our US located datacenter, in our UK located datacenter, in our FI located datacenter, in our Eastern Europe located datacenter and in our AU located datacenter, no matter which web hosting service you have picked.

A 30–Day Money–Back Guarantee

While we have done pretty much everything to minimize all potential risks with our cloud hosting plans and while we provide premium–quality technical support, sometimes the client is just not pleased with what we have to offer. Or he needs to upgrade to a more powerful web hosting solution, such as a VPS server or even a dedicated server.

That’s why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you are not completely satisfied, you will get a reimbursement.

24/7 Technical Support

If you’ve ever had to wait around for hours to get a reply, you are aware of how frustrating this can be, particularly when your site is at stake. This is why our company offers a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our tech support engineers will be at your disposal and they will get back to you in under 60 minutes. And the best part is that their average support ticket response time is below 20 minutes!