1 hour ticket response
We are focused on providing a quick and proper solution to each trouble ticket submitted by a customer. Our qualified client service team members will examine your problem and will offer you the most efficient option. We offer a 1–hour response time guarantee for all customer support tickets. In fact, the average trouble ticket response time has proved to be 20 minutes.
A Top–Notch Help Desk Support Service
We have a team of web hosting support techs who will be happy to reply to all your requests whenever you require support. Almost all our tech support staff members have several years of experience in the hosting plans market, which suggests that you can always depend on fast and comprehensive answers to your inquiries.
An Easy–to–Navigate Help Center Section
In the Web Control Panel you’ll find an easy–to–browse Help Center section where you can get quick tips on how you can use our hosting services. You can see the answers to your questions in the F.A.Q. database, see more info in the web hosting account management articles or watch our step–by–step video tutorials.